The Village at Waterman Lake

Review

The Village at Waterman Lake receives mixed but generally positive feedback from residents and their families, reflecting both its strengths and areas for growth. Many reviewers praise the staff’s compassion and attentiveness, noting that caregivers go above and beyond to meet residents’ individual needs. Families frequently describe the facility as clean, well-maintained, and thoughtfully designed—especially for those with memory care needs. Seasonal decorations and personalized touches for holidays and birthdays also contribute to a warm, home-like atmosphere. A major highlight mentioned across reviews is the community’s strong focus on resident engagement. Activities such as bus outings, boat rides, bingo, and trivia nights foster social connection and emotional well-being. Family members appreciate being invited to participate, which helps them feel included and reassured. The friendly, respectful relationships between residents and staff create a supportive environment that many find comforting during the transition to assisted living. The facility’s amenities further enhance its appeal. The dining area is often described as elegant and restaurant-like, and residents enjoy access to game rooms, fitness areas, and scenic outdoor spaces overlooking Waterman Lake. The natural setting offers a peaceful backdrop for walks and recreation, reinforcing the community’s focus on both comfort and quality of life. However, not all experiences have been ideal. Some residents expressed frustration with rising costs and inconsistent meal quality, citing issues such as limited freshness or rushed dining schedules. Despite monthly costs reportedly reaching around $6,000, a few families felt the food service did not match the price point.