Aiea Heights Rest Home

Review

Aiea Heights Senior Living receives mixed feedback from families, reflecting both appreciation and concern. Many reviewers praise the compassionate leadership of Jane, the nurse in charge, describing her as responsive, proactive, and caring—qualities that help ensure residents’ comfort and smooth medical coordination. Families also commend the nursing staff and CNAs for their attentiveness and the activities coordinator for keeping residents engaged and active. Several note that while costs are high, the level of care justifies the expense, though some wish the facility accepted Medicaid. Positive comments emphasize that staff treat residents like family, making transitions into care easier and more reassuring. However, not all experiences are positive. One reviewer harshly criticizes the service, food, and night staffing, calling them unacceptable. These contrasting accounts highlight the variability of care experiences. Overall, Aiea Heights is described as a caring, well-managed community led by a dedicated team, but potential residents should weigh the high costs and occasional service inconsistencies when considering it.