Maplewood At Brewster

Review

Maplewood at Brewster has garnered a range of reviews from residents and their families, reflecting both commendations and areas for improvement. Overall, the community is seen as a welcoming and supportive environment that prioritizes the well-being of its residents. Many families express gratitude for the smooth transition their loved ones experienced upon moving in, highlighting the staff’s warmth and professionalism. The atmosphere within Maplewood is described as cheerful, with an engaged team dedicated to providing exceptional care at all levels. With numerous daily activities available to residents, families appreciate that their loved ones can enjoy a vibrant lifestyle. Despite the positive atmosphere, some residents have pointed out certain logistical challenges that could enhance the living experience. One notable concern expressed was regarding the size of the refrigerators provided in individual apartments; they are described as being slightly larger than dormitory refrigerators, which can be limiting for those looking to store personal items or leftovers conveniently. Additionally, family members noted that microwaves placed on high shelves pose accessibility issues, especially for elderly residents who may struggle to reach them comfortably. There were also concerns about window functionality in some apartments; specifically, some windows do not open fully and may be difficult for older individuals to manage independently. The reviews also reflect a mix of sentiments regarding communication between staff and families. While many praised the attentiveness of caregivers who keep families informed about their loved ones’ health needs—such as hospital visits or medication questions—others indicated that overall communication could improve further. The need for enhanced dialogue between support staff and family members was mentioned particularly in relation to routine updates or changes involving resident care plans.