Provider
StoryPoint Middletown
StoryPoint Collierville
Chancellor Gardens
Independence Village Of Avon Lake
Independence Village Of Oxford
The Hidenwood Community
Canyonview Estates
Keystone Villa at Fleetwood
Colonial Heights / Gardens
Colonial Heights / Gardens
For more information about senior living options:
8444903973
Pricing
Pricing Description Colonial Heights / Gardens was not mentioned.
| Floor Plan | Location | Price |
|---|---|---|
| not mentioned | not mentioned | N/A |
Overall Review
Pros
- The staff at Colonial Heights were never pushy and were totally helpful and transparent with everything.
- Residents seemed happy and busy.
- Colonial Heights is a beautiful place where residents can be assured their next chapter in life will be such an enjoyable experience.
- The sales team is amazing.
- The staff go above and beyond.
- Colonial Heights is a lovely facility with beautiful grounds and nice living quarters.
- They have many options for care under the same roof.
- There is an abundance of activities, great food, entertainment and friendliness.
- The apartments are huge, and some have patios for outdoor enjoyment.
- The Gardens provides assisted living for the residents and does an outstanding job.
Cons
- From the start, there were a lot of empty promises, leaving mom on edge for many reasons.
- The hallways had a horrible stench of urine.
- Some staff were rude.
- The decor and carpet looked dated, as if from the 1980s.
- Independent living offered only two meals with no snacks, unlike other places that provide all meals and snacks.
- Pamela Huesman allegedly did not disclose that the mother's needs couldn't be met there, wasting the family's time.
- The facility was described as expensive despite being nice.
Review
Families consistently describe Colonial Heights as a warm, welcoming community that feels like home. After an unsettling experience at another facility, one family moved their mother to Colonial Heights and immediately noticed the difference—supportive staff, friendly residents, and a true sense of comfort. She quickly became active in choir, church services, crafts, and special events, building friendships and finding meaningful daily engagement. The staff earns frequent praise for their kindness, consistency, and transparency. Families appreciate that the team is never pushy and always open about care and expectations. Residents appear happy, the grounds are attractive, and many staff members have been there for years, creating trust and stability. The campus also offers a continuum of care, including independent living and access to memory care and additional services as needs evolve. While most feedback is positive, some mention occasional miscommunication with sales staff, outdated décor in places, and room for improvement with meal plans and maintenance. Even so, reviews of both Colonial Heights and Colonial Gardens highlight a caring culture, strong teamwork, and a genuine commitment to residents’ well-being. Overall, Colonial Heights stands out as a supportive, community-focused environment where seniors can thrive, stay active, and feel truly at home.
Features
Housing
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Private Room
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Shared Room
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Studio Apartment
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Memory Care Room
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One Bedroom
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Two Bedroom
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Types of Care
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Assisted Living
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Pets
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Birds
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Amenities
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Activities On Site
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Devotional Services Off Site
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Indoor Common Areas
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Transportation
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Medical Transportation
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Care Services
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Ambulatory Care
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Diabetic Care
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Dining
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Meals Provided
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Activities
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Activities On Site
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Devotional Activities On Site
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Languages Spoken
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English
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Nearby Places of Interest
Nearby Places Description Not Mentioned.
Restaurants
- Kroger Bakery (0.3 miles)
- Skyline Chili (0.4 miles)
- Olive Garden (0.5 miles)
- Five Guys Burgers & Fries (0.5 miles)
- BJ's Restaurant & Brewhouse (0.5 miles)
- City Barbeque And Catering (0.8 miles)
- Chick-Fil-A (0.8 miles)
Physicians
- St Elizabeth Physician's Group (1 miles)
- VA Medical Center (1 miles)
- OB-Gyn Speclst of Northern Ky (1.6 miles)
- Primary Pediatrics (1.6 miles)
- Chris Thon OD (2 miles)
- Tri-State Centers For Sight (2.1 miles)
- Florence Smiles Dentistry (2.4 miles)
Pharmacies
- Kroger Pharmacy (0.3 miles)
- Kroger Pharmacy (0.3 miles)
- Walgreens (1 miles)
- Faith Community Pharmacy (1.8 miles)
- Remke Market (1.9 miles)
- Walgreens (2.1 miles)
- Walgreens (2.3 miles)
Places of Worship
- Seven Hills Church (2.4 miles)
- St Dominic Church (7.6 miles)
- Berean Baptist Church (8 miles)
- Southern Baptist Convention (8.9 miles)
- Community Family Church (9.2 miles)
- Potter's Ranch (9.4 miles)
Parks
- Oakbrook Park (1.8 miles)
- Eagle Ridge Playground (4.2 miles)
- President's Park (4.8 miles)
- Big Bone Lick State Park (8.7 miles)
- Fernbank Park (8.9 miles)
- Mills Rd Park (9.5 miles)
Cafes
- Starbucks (1.9 miles)
Frequently Asked Questions
Colonial Heights / Gardens is located at 6900 Hopeful Rd, Florence, KY 41042 in Kenton County, Kentucky.
Colonial Heights / Gardens on seniors.fyi includes 8 photos including images showing building, outdoors, landscaping, parking, exterior, balcony, decor, garden, and more.