Provider
StoryPoint Middletown
StoryPoint Collierville
Chancellor Gardens
Independence Village Of Avon Lake
Independence Village Of Oxford
The Hidenwood Community
Canyonview Estates
Keystone Villa at Fleetwood
The Elms Care and Rehabilitation Center
The Elms Care and Rehabilitation Center
For more information about senior living options:
(844) 490-3973
Pricing
The Elms Care and Rehabilitation Center presents a pricing structure that is notably higher than both the county and state averages. For semi-private rooms, residents can expect to pay $8,374 per month, significantly exceeding Hillsborough County's average of $5,712 and New Hampshire's state figure of $4,881. Similarly, the cost for private rooms at The Elms is set at $8,818, which again surpasses the county's average of $7,437 as well as the state's average of $5,170. This pricing reflects the center's commitment to providing high-quality care and services but positions it at a premium compared to local alternatives.
| Floor Plan | Location | Price |
|---|---|---|
| Semi-Private | The Elms Care and Rehabilitation Center | $8,374 |
| Semi-Private | Hillsborough County | $5,712 |
| Semi-Private | New Hampshire | $4,881 |
| Private | The Elms Care and Rehabilitation Center | $8,818 |
| Private | Hillsborough County | $7,437 |
| Private | New Hampshire | $5,170 |
Overall Review
Pros
- Violet D. received attentive care at The Elms, with activities that kept her engaged and happy during her stay.
- Barbara and Mackenzie were praised for their advocacy and support for residents, ensuring they felt valued and cared for.
- The patio area provided a welcoming outdoor space for residents to enjoy family visits and time outside.
- The staff was noted for their dedication, even when facing challenges with staffing shortages.
- The Elms was found to be superior in size and care compared to other facilities by some families.
- The atmosphere was described as comfortable and accommodating, making a positive impact on residents and their families during difficult times.
Cons
- The facility is often short-staffed, leading to long wait times for assistance when using call bells, sometimes taking up to 30 minutes.
- The cleanliness of the bathrooms is frequently criticized as being dirty.
- Residents report receiving cold and poorly prepared food, particularly tough meat that is difficult to cut.
- Some residents feel unsafe due to the lack of timely responses from staff regarding medication and care needs.
- Communication with staff is inadequate, especially on weekends when phone calls go unanswered or are met with indifference.
- There are complaints about the overall care quality being subpar, with experienced staff being in short supply.
- Multiple residents feel that their personal care needs are not adequately addressed, potentially resulting in health complications like skin breakdown and falls.
Review
The Elms Care and Rehabilitation Center in Milford receives mixed reviews from families seeking long-term care for loved ones, including those with conditions like Alzheimer’s. Some families reported positive experiences, such as one reviewer who praised the clean, well-dressed appearance of their mother, Violet D., and her engagement in activities during her 1.5-year stay before passing in 2020. They highlighted the meaningful support from staff—especially Barbara, the activities coordinator—who kept residents involved during COVID-19 restrictions and ensured family presence during end-of-life moments. However, many reviewers expressed concerns about chronic understaffing, long response times to call bells, cleanliness issues like dirty bathrooms, and inconsistent food quality. Surgical rehab patients described delays in therapy, medication mishandling, and insufficient attention from staff, contributing to feelings of insecurity and difficulty resting due to noisy, chaotic environments. Communication challenges were also common, with families struggling to reach staff—especially on weekends—and feeling dismissed or ignored, leading some to rely on online portals for updates. While certain employees, such as Barbara and Mackenzie, were praised for compassion and advocacy, reviewers stressed that widespread operational issues undermine the facility’s ability to deliver reliable, high-quality care. Overall, The Elms is portrayed as a place where some residents receive genuinely attentive support, but significant systemic problems must be addressed to ensure consistent quality for all, making it essential for families to weigh both the positive and negative reviews when considering this community.
Features
Housing
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Semi Private Room
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Private Room
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Types of Care
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Skilled Nursing
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Pets
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Dogs
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Cats
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Amenities
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Activities On Site
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Activities Off Site
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Indoor Common Areas
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Outdoor Common Areas
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Private Bathrooms
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Respite Or Short Term Stays Offered
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Wheelchair Accessible Showers
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Transportation
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Medical Transportation
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Care Services
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High Acuity Care
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Incontinence Care
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Dining
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Meals Provided
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Vegetarian
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Activities
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Activities Off Site
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Activities On Site
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Languages Spoken
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English
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Nearby Places of Interest
Nearby Places Description Not Mention
Restaurants
- Wendy's (0.3 miles)
- Grill603 (0.5 miles)
- Windows on West Street (0.5 miles)
- Subway (0.7 miles)
- My Sister's Kitchen (0.9 miles)
- Phil's Old-Fashioned BBQ (2.2 miles)
- Copper Kettle To Go (4.1 miles)
Physicians
- Sj Family Medical Centers (1.3 miles)
- Nashua Eye Associates (1.8 miles)
- Gateway Pediatrics (2.8 miles)
- Kajenski Carissa APRN (4.2 miles)
- Wright & Associates Family Healthcare (5.2 miles)
- Amherst Family Practice (5.4 miles)
- Amherst Medical Associates (5.4 miles)
Pharmacies
- Rite Aid (0.1 miles)
- Rite Aid (0.4 miles)
- CVS Pharmacy (0.7 miles)
- Rite Aid (1.9 miles)
- Walgreens (1.9 miles)
- CVS Pharmacy (6.3 miles)
- CVS Pharmacy (6.6 miles)
Places of Worship
- Resurrection Parish (9 miles)
- Temple Forest Monastery (9.5 miles)
- Congregational Church of Temple (9.9 miles)
Parks
- Keyes Memorial Park (0.1 miles)
- Merrimack Commons (9.1 miles)
- Greeley Park (10.5 miles)
- Edward Roy Memorial Park (10.6 miles)
- Nuthin' But Good Times (10.9 miles)
- Pack Monadnock Summit (11.4 miles)
Cafes
- Union Coffee Company (0.4 miles)
- Hilltop Cafe (4.4 miles)
- Buckley's Bakery & Cafe (7.3 miles)
- The Cozy Tea Cart (7.4 miles)
- Starbucks (7.7 miles)
- Starbucks (9.4 miles)
- The Inside Scoop (9.6 miles)
Frequently Asked Questions
The Elms Care and Rehabilitation Center has pricing well above county and state averages. Semi-private rooms cost $8,374 per month, far higher than Hillsborough County’s $5,712 and New Hampshire’s $4,881. Private rooms are $8,818, exceeding the county average of $7,437 and the state’s $5,170. These rates reflect high-quality care but place the center at a premium compared to local options.
The Elms Care and Rehabilitation Center is located at 71 Elm St., Milford, NH 03055 in Hillsborough County, New Hampshire
The Elms Care and Rehabilitation Center on seniors.fyi includes 7 photos including images showing interior, windows, landscaping, bedroom, decor, brick building, physical therapy, rehabilitation, and more.