Maple Ridge Elderly Care

Review

Our House Senior Living Apartments stands out as a warm, welcoming, and highly praised community. Residents and visitors consistently highlight the genuine care and attentiveness of the staff, describing them as friendly, patient, and deeply committed to each resident’s well-being. From the moment you enter, the environment feels more like an extended family than a traditional facility, emphasizing kindness, respect, and personalized attention. Families touring the apartments report feeling reassured by the thoughtful interactions and support offered, which makes settling in easier for new residents. The facility’s atmosphere is repeatedly described as home-like and inviting, with small details—like improvements to the elevator carpet—contributing to comfort and practicality. Reviewers note that Our House offers a balance between independence and support, allowing residents to maintain autonomy while having staff available whenever needed. This combination brings peace of mind to families, who appreciate the attentive and compassionate care provided. Leadership and staff cohesion receive high praise, with team members going above and beyond to ensure residents feel valued. Staff respond promptly to questions, clarify care plans, and personalize daily activities, creating an environment where residents feel secure and respected. Specific staff members, such as Jan and Brooke, are highlighted for their exceptional dedication, illustrating the impact of committed leadership on the overall experience. Life at Our House is described as vibrant and engaging. Residents enjoy a wide range of activities, socialization opportunities, and outings tailored to individual interests. Meals are enjoyable, the outdoor patio fosters relaxation, and structured programs help maintain mental and physical engagement, especially for those requiring dementia care or additional support. Cats in the community further enhance a home-like, comforting environment.