Westview Health Care Center

Review

There is a clear and consistent theme across the shared experiences at Westview and Saddle Ridge that centers on warmth, compassion, and a genuine sense of family. Many reviewers describe the staff as treating residents and their loved ones not just as patients, but as members of a close-knit community. From the front desk to the nursing teams, therapists, and supervisors, staff members are frequently praised for being friendly, approachable, and sincerely caring. Visitors often mention that they feel comfortable and at ease the moment they walk through the doors, thanks to the welcoming and professional attitude shown by everyone they encounter. Nursing and direct care services stand out as a major strength. Nurses and CNAs are repeatedly described as personable, respectful, and attentive to residents’ needs. Families appreciate how easy it is to communicate with the care team, noting that questions are answered clearly and updates are provided in a timely manner. Several reviews highlight that staff across all departments are knowledgeable and willing to help, creating meaningful interactions rather than rushed or impersonal exchanges. Specific staff members are even recognized for going above and beyond in their roles, leaving lasting positive impressions on residents and families alike. Cleanliness and the overall environment also play an important role in shaping positive experiences. The facilities are described as clean, well-maintained, and comfortable, with a peaceful countryside setting that adds to the calming atmosphere. Small details such as pleasant décor, inviting common areas, and even birds outside contribute to a homelike feeling. Dining services receive praise as well, with reviewers noting appealing meals and organized dining spaces that help residents feel settled and cared for.