The Sanctuary At Stonehaven in Charlotte, NC

Review

The Sanctuary at Stonehaven is best suited for families seeking an intimate, home-like memory-care environment for a loved one with dementia. It is designed for those who value personalized, high-touch care over a large, institutional setting. With five- to six-resident homes, private bedrooms and bathrooms, homestyle meals, and consistent caregivers, the community promotes independence within a safe and familiar daily routine. This setting works especially well for residents who benefit from calm surroundings, strong caregiver relationships, and meaningful engagement. Families frequently highlight the low caregiver-to-resident ratio, which allows staff to provide attentive, individualized care and build genuine connections with residents. Activities are purposeful, routines feel natural, and the overall atmosphere resembles a family home rather than a facility. Staff and leadership are widely praised for their compassion, responsiveness, and commitment to residents’ well-being. Families who may want to consider other options include those seeking a larger, more medically intensive campus with hospital-level nursing care or specialized equipment available on site. The Sanctuary’s strength lies in its home-first, person-centered approach, not in providing round-the-clock clinical oversight. Cost can also be a consideration, as care is often described as premium compared to some memory-care alternatives. Some families note lighter overnight staffing and recommend clarifying night coverage, contracts, and billing details in advance. Visiting the community, observing caregiver interactions, and asking detailed questions can help families determine fit. Overall, The Sanctuary at Stonehaven stands out as an excellent choice for those prioritizing dignity, warmth, consistency, and personalized memory care in a true home environment.